At Bullion Gold Bars, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us, whether through our website, in-person transactions, or other communications.
1. Information We Collect
a) Personal Information
We may collect personal information you provide to us, such as:
- Name
- Contact information (email address, phone number, and physical address)
- Payment details (for transaction purposes only)
b) Non-Personal Information
We may also collect non-personal data, such as:
- Browser type and device information
- Website usage statistics (via cookies or analytics tools)
2. How We Use Your Information
a) To Provide Services
We use your personal information to:
- Process orders and transactions
- Deliver products or services
- Respond to inquiries and provide customer support
b) For Communication
We may use your contact information to:
- Send updates on your orders
- Share promotional offers or newsletters (only with your consent)
c) For Security and Compliance
To ensure secure transactions and comply with legal obligations, including fraud prevention and regulatory requirements.
3. How We Protect Your Information
We implement robust security measures to protect your personal data, including:
- Secure servers and encrypted transactions
- Restricted access to sensitive information
- Regular audits and updates to our security practices
4. Sharing Your Information
We respect your privacy and will not sell, rent, or share your information with third parties, except in the following circumstances:
- Service Providers: We may share your data with trusted service providers who assist us in delivering services, such as payment processors and shipping companies.
- Legal Obligations: When required by law or regulatory authorities.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, this may affect the functionality of certain website features.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
- Request the deletion of your personal information (subject to legal and contractual obligations)
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date clearly noted.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
📞 Phone: +254 753 373135
✉️ Email: info@bulliongoldbar.com
📍 Address: 113 Westlands Road, Westlands, Nairobi, Kenya