Frequently Asked Questions (FAQs)
Here are some of the most common questions we receive at Bullion Gold Bars, along with our answers to help you better understand our services and products.
1. What is Bullion Gold Bars?
We are a trusted supplier of high-quality gold bars, offering secure and reliable solutions for investors, jewelers, and businesses.
2. Where are you located?
Our headquarters is at 113 Westlands Road, Westlands, Nairobi, Kenya.
3. What types of gold bars do you offer?
We offer a wide range of gold bars in various sizes and weights, suitable for both small-scale and large-scale buyers.
4. Are your gold bars certified?
Yes, all our gold bars come with certificates of authenticity and purity, ensuring you receive genuine and high-quality gold.
5. Can I visit your office to view products?
Yes, we welcome in-person visits. Please contact us in advance to schedule an appointment.
6. Do you ship internationally?
Yes, we offer secure international shipping. Shipping costs and delivery times vary depending on the destination.
7. How do I place an order?
You can place an order by contacting us via phone at +254 753 373135 or emailing us.
8. What payment methods do you accept?
We accept various payment methods, including bank transfers, cash payments, and other secure channels.
9. Is my purchase secure?
Absolutely. We use secure transaction methods and comply with all legal and regulatory requirements to protect your investments.
10. Do you offer investment advice?
Yes, our team provides expert guidance on gold investment strategies to help you maximize returns.
11. What is the purity of your gold bars?
Our gold bars meet international standards, with a purity of 99.5% or higher.
12. Do you sell gold in bulk?
Yes, we accommodate bulk orders for businesses and institutions. Contact us for customized pricing and solutions.
13. Are there additional fees when purchasing gold bars?
Additional fees may include shipping and insurance for delivery. These will be communicated upfront.
14. Can I sell my gold bars back to you?
Yes, we buy gold bars from clients, subject to evaluation and market rates at the time of sale.
15. Do you provide storage solutions for gold?
We can recommend secure storage options or provide guidance on storing your gold safely.
16. How can I verify the authenticity of your gold?
Each bar comes with a certificate of authenticity. Additionally, we can provide testing and verification services upon request.
17. Are there any risks involved in investing in gold?
While gold is considered a stable investment, market fluctuations can affect prices. Our team can provide insights to help you make informed decisions.
18. Can I customize my gold bar purchase?
Yes, we offer tailored solutions for clients who need specific weights, designs, or packaging.
19. What is the minimum amount of gold I can purchase?
We offer gold bars in varying sizes to accommodate all budgets, from small fractional bars to large investments.
20. How do I contact you for further questions?
You can reach us via phone at +254 753 373135, visit our office at 113 Westlands Road, Westlands, Nairobi, Kenya, or email us directly.